- Hands-on, hand-crafted, and hands-down the best! -

FAQ

CAP SIZING

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CAP SIZING
All of our caps are unisex and with 1 inch elasticated sweat band at the back. They will fit heads sized from extra small to extra large and there is a size chart below. We can make larger caps on request but cannot guarantee fabric availability. To be sure of the fit measure your head using a string and a ruler or measure a hat you already own.

1. Measure your head by circling the crown of your head with string (above the ear)

2. Use a ruler to measure the string and compare to the size ranges listed on the cap description. 

Size Head Circumference (centimetre)
Small 46cm - 50cm (aged 1 - 8 years old)
Medium  51cm - 54cm
Large 55cm - 60cm
Extra Large 61cm - 64cm

 

SRW caps also fit under a helmet comfortably. If your hat feels too tight under your helmet at first try removing some padding from the inside of your helmet. After a couple of weeks of wear, the fabric layers bond and mold to the shape of your head and will feel more comfortable under your helmet. At this point you may have to replace any padding you removed from your helmet.

 

CAP CARE 
Our caps are washable. We recommend that all our lightweight cotton caps be immersed in cool and soapy water. Gently rub off any stains and rinse well. Do not wring the brim. Squeeze out the water and hang to dry.

BAG CARE
IMPORTANT:- Although our bags themselves are made from waterproof fabric, we do not recommend riding for long periods of time in wet weather conditions, as water may still seep through the seams of the bag. As an extra measure, do use an internal dry bag to store items that must remain absolutely dry, such as mobile phones and paper documents.

SHIPPING INFOMATION

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SHIPPING
Please allow up to five business days for processing and verification. 

We ship all over the world!
Please email info@sixrollingwheels.com for any shipping questions or concerns.

All local orders are mail by Singpost on business days (Monday through Friday).All International orders are shipped by Singpost Registered Mail every Tuesday, Wednesday and Friday.

Shipping charges depend on the size of your package and the country we're shipping to.  If you buy more than one item, you will not be charged double the shipping but instead your final shipping cost will be determined by weight and destination.

PACKAGING
We put a lot of time into figuring out the best way to package our products to make sure they are protected in transit.  Caps are rolled and packed so that the brim is in perfect shape when it arrives.  We use recycled paper and boxes and put as much care into our packaging design as we do into the goods that lie within.  If the item is a gift we can include a gift card and withhold prices from the packing slip on request. 

RETURN AND REFUND
You are welcome to return your item(s) within 30 days, all returned items must be as new with tags still attached. Custom items cannot be returned, as these were made especially for you. Refund will not be made if it is not met with above requirement.

Return shipping is at the cost of the customer, postage fees will not be refunded. We recommend using tracked shipping as we cannot refund lost items. Please package your items securely and make sure to include a note with your name and order number.

For international customers, please note we reserve the right to reclaim from you any associated costs that may be charged to us at the border. It is also highly likely that Taxes & Duties you have paid are not-refundable, although do check with your local customs office.

RETURN AND REFUND

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RETURN AND REFUND

You are welcome to return your item(s) within 30 days, all returned items must be as new with tags still attached. Custom items cannot be returned, as these were made especially for you. Refund will not be made if it is not met with above requirement.

Return shipping is at the cost of the customer, postage fees will not be refunded. We recommend using tracked shipping as we cannot refund lost items. Please package your items securely and make sure to include a note with your name and order number.

For international customers, please note we reserve the right to reclaim from you any associated costs that may be charged to us at the border. It is also highly likely that Taxes & Duties you have paid are not-refundable, although do check with your local customs office.

CONTACT INFO

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Feel free to drop us a note anytime - we'd love to hear from you!

To enquire about an order: sales@sixrollingwheels.com

For everything else: hello@sixrollingwheels.com